My initial appointment when I was experiencing an issue was in June. I arrived to the appointment only to be canceled on and they couldn’t reschedule me till September. I kept my September appointment so I could get my well woman check but they wanted to treat Me Me for the issue I was experiencing back in June, which, of course, was already taken care of on my own very frustrating and a waste of time.
very amazing, very reassuring and helpful information every time
She spent a lot of time discussing options for my care
Theresa is excellent.
Una excelente
Muy buen trato, explicaciones y opciones.
I was looking for a specialist with an understanding of current practice as well as insight to new studies. I did not feel I was given any more insight than my own general practitioner had. Disappointing for my time and money.
My ratings on Theresa are due to my previous experience with her and not necessary this specific appt. Previously when I had seen her (previous pregnancy), she did not look at my chart prior to speaking with me. I came in following having COVID in my first trimester and a history of a previous miscarriage. She came off very accusatory about how I should have called to let them know I had Covid (couple wks prior) because this required additional monitoring and medication. I informed her that I DID call and they did not make me aware that any of that was needed. She starting speaking about additional hemorrhage risks and other risks they were seeing frequently in a way that was not sensitive to my history of infertility and miscarriage. I’m all about having the necessary information to make informed decisions, but the patient history and sensitivity was very much lacking in this encounter. So much so that I remembered her name, in order NOT to schedule with her for this pregnancy.
I came in for my yearly, Pap smear Breastexam…they did not do pap .Stated the chances of me getting cancer,is slim , but that’s not the point I wanted my yearly pap ..
The medical staff was very polite and professional.
Considero Que es una muy buena professional. (I consider her to be a very good professional.)
Didn't wear gloves when doing a breast exam didn't wash hands before or after either. Didn't offer urine sample immediately was going to use speculum I had to ask not to because it didn't seem necessary. Was told about the centered pregnancy program and wanted to join but the nurse after explaining everything to me later said there was no other pregnant people at the same range as me without any other offers to join a different location etc
Very caring and personable
She was great!
Muy agradable. (Very pleasant.)
I will never go here again
Wonderful demeanor and very helpful and made me feel heard.
Very nice and respectful. Explains everything and answers all my questions.
She is compassionate and a very good listener. I could tell she truly cared about me. An excellent clinician and experience.
She did not solve my problem. I knew I had a prolapse, but she wasn't able to confirm what was prolapse or provide a pessary.
She was kind and answered all my concerns/ questions
Con mucho respeto y amable y me explico muy bien todo. (He was very respectful and kind, and he explained everything to me very well.)
The office and clinical staff were welcoming and professional. I waited an appropriate length of time and was very happy with the outcome of my appointment, and the ease of scheduling my next appointment.
Muy buena. (Very good.)
Appreciate that Theresa Starr is able to give me the time I deserve as a patient and I didn’t feel rushed during my visit. Treats you like you matter and you are not just a number.
Theresa is very personable and an attentive listener. Also explains things well.
Knowledgeable, professional and kind
Probably a good time to refresh on non hormonal birth control options
Exelente servicio... (Excellent service...)
I was disappointed in the care I received and felt I wasn’t taken seriously. I’m sure Theresa Starr provides great care to many of her patients, but in my case I did not feel my concerns were taken seriously. When my husband saw his Trinity Health doctor for possible low testosterone, bloodwork was done right away. In contrast, I was told at 46 I am young for the average menopauseal age and was recommended cooling sheets and a dietitian, never mentioned bloodwork to see if what i am struggling with is hormonal. This left me feeling dismissed, and unfortunately reinforced my perception that women’s health concerns are not taken as seriously at Trinity Health. I wish Trinity Health approached the premenapausal chapter with more understanding and care.
Theresa Starr is a blessing. I am honest when I say she changed how I feel about Trinity as a whole. I had had such terrible experiences in my past and her caring and understanding care helped and eased my anxiety.
She really listens to all of my concerns and extremely helpful
Outstanding
Theresa did a great job explaining and answering my questions. She made me feel comfortable and heard.
I feel she was very patient and understanding. As a first-time mom I also appreciate she asked questions to bring up common symptoms I hadn't mentioned because I wasn't sure if it was pregnancy related or just part of my allergies/the weather.
Solo decirle Gracias por su atencion
Staff was attentive and engaging, I have no further suggestions
The provider was excellent first time I have seen a nurse practitioner great experience
All are good
Very bad